You forgot your windows password and you were unable to reset the password with Microsoft’s online recovery methods, the best way is to create a new local account so you can sign in again to your Windows 10 computer.
Follow the steps to reset or recover windows 10 password :
1. Boot from the Windows 10 DVD or Windows 10 bootable pendrive USB disk.
2. Press SHIFT + F10 to open a command prompt.
3. Replace the file utilman.exe with cmd.exe. Before you do this, you should make a copy of utilman.exe so that you can restore it later. Note that you can only restore this file if you boot again from the Windows DVD. Windows 10 is usually installed on drive D: if you boot from a DVD. You can verify this with "dir d:\windows\system32\utilman.exe." If the system can't find utilman.exe, try other drive letters.
- move d:\windows\system32\utilman.exe d:\windows\system32\utilman.exe.bak
- copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe
Replace utilman.exe with cmd.exe
4. After you have replaced utilman.exe successfully, you can remove the DVD and restart your problematic Windows 10 installation:
- wpeutil reboot
Reboot Windows 10
5. On the Windows 10 sign-in page, click the Utility Manager icon.
Click Utility Manager icon
Since we replaced the Utility Manager with the cmd.exe, a command prompt should open now. Don’t worry about the error message.
Command prompt at sign-in page
6. You can now add a new user with the command below. We also have to add the user to the administrator group so that we regain full control of our Windows installation. Replace <username> with the account name of your choice. Note that the account name must not exist on this Windows installation. Don’t let the Windows 10 screen saver distract you.
- net user <username> /add
- net localgroup administrators <username> /add
Add a new user and adding the user to the administrator group
7. Click the screen to make the sign-in page appear again. Your new account should show up, and you can sign in without a password.
Sign in with a new local account
8. You can now access the files associated with your Microsoft account in the C:\Users folder.
Users folder
9. If you worked with a local account instead of a Microsoft account, you can reset your password in Computer Management. Right-click the Start button, select Computer Management, and navigate to Local Users and Groups. Right-click your local account and select Set Password.
Reset Windows 10 password
A shorter way to reset the password of a local account is to replace the first command in step 6 with the following command. (In this case, you don’t need to create a new user.)
net user <username> <password>
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